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  • October 17, 2016 at 1:37 pm #1219711
    GlobalPeoplePower
    Participant

    It is a site in development, and the menu in all my browsers work like: hover – menu drop down, single click – opens the page.
    My client tells me that he can access the menu like: one click: menu drop down, two click: access the page. How it is possible and how to change that to hover and one click functionality?
    He uses
    Chrome 53. Operating system Windows 8.1
    Javascript enabled Yes
    Cookies enabled Yes
    Flash version 23.0.0
    Java version Not installed

    Thanks for your kind support.

    October 17, 2016 at 1:53 pm #1219739
    Joao
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    October 17, 2016 at 2:49 pm #1219800
    GlobalPeoplePower
    Participant

    Here we are: http://77.104.129.225/~glob9940/gpp/

    October 17, 2016 at 4:13 pm #1219894
    Joao
    Moderator

    Hi There,

    I have hover > one click working on my end, that is the standard,

    How is it on your end?

    What device and browser your client is using while experiencing the issue?

    Let us know

    Thanks

    Joao

    October 18, 2016 at 3:04 am #1220462
    GlobalPeoplePower
    Participant

    It is working on my end too.
    My client uses:
    It is a PC with:
    Chrome 53. Operating system Windows 8.1
    Javascript enabled Yes
    Cookies enabled Yes
    Flash version 23.0.0
    Java version Not installed

    October 18, 2016 at 3:16 am #1220473
    Paul R
    Moderator

    Hi,

    I can’t seem to replicate the issue on my end too.

    Can you let him try our demo site and see if that is doing the same.

    Home

    Home

    Thanks

    October 19, 2016 at 4:12 am #1222019
    GlobalPeoplePower
    Participant

    Hi,
    He tried it and he has the same functionality with the demo:
    the hover doesn’t drop down the submenu, only one click.
    I am thinking about if it can be something to do the javascript not installed for his browser? see above in the version details.
    cheers.

    October 19, 2016 at 7:21 am #1222176
    Joao
    Moderator

    Let us know if you need further help,

    I would reccomend him uninstalling and re-installing Chrome, it could be a conflict generated by one of Chrome Addons installed on his computer as well.

    Regards,

    Joao

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