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[Ben W]

Hi,

I am having problems when uploading images to the media folder. They seem to upload ok but displays ‘the broken link icon’ in the media gallery and when they are embedded in a page. Ive attached a screenshot so you can see.

This website was duplicated from another site which still uploads the media images fine. All settings have stayed the same and I tried disabling all plugins but still no luck.

Please can you help
Thanks
Ben

[Darshana]

Hi there,

Thanks for writing in! Please check the following resource (http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/).

Hope that helps.

[Ben W]

Hi

Thanks for the link.

I tried changing the permissions like it suggested but still no luck.

[Paul R]

Hi Ben,

I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

[Author]

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