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  • July 17, 2016 at 4:22 pm #1090935
    Finkdaddy
    Participant

    Since the last X-Theme update, anything that I upload to the Media folder just shows up as a little question mark and I don’t know why.

    At first I was getting the dreaded http error at upload. So I started making sure that my files were of a reasonable size. Now the uploads act like they are working, but I just get a tiny blue question mark and nothing else.

    The url of my site is http://kronergraphics.com
    I’ll post my login credentials in a private reply below.

    I’m using WordPress version 4.5.3

    Any help would be greatly appreciated. Thank you!

    July 17, 2016 at 4:22 pm #1090936
    Finkdaddy
    Participant
    This reply has been marked as private.
    July 17, 2016 at 4:24 pm #1090938
    Finkdaddy
    Participant

    Here is a screenshot of my issue.

    July 17, 2016 at 4:46 pm #1090959
    Finkdaddy
    Participant

    So maybe it’s some sort of permissions problem?!?
    I’m not even sure how to change this, so I don’t know why it would suddenly be different.

    This attached screenshot is the error I get when I click on my Resume tab, which is connected to a PDF in my Media file.

    July 17, 2016 at 8:24 pm #1091183
    Rad
    Moderator

    Hi there,

    Yes, it’s a permission problem. It’s either there is no read permission or your security blocks access to it. You may want to consult it to your hosting. I can also check it if you’ll provide your FTP login credentials.

    Thanks!

    July 18, 2016 at 3:46 pm #1092429
    Finkdaddy
    Participant
    This reply has been marked as private.
    July 18, 2016 at 5:16 pm #1092507
    Finkdaddy
    Participant

    Ugh. Now my entire media library, and so my entire website, is nothing but little blue question marks.
    What do I do now?

    July 18, 2016 at 11:07 pm #1092891
    Lely
    Moderator
    This reply has been marked as private.
    July 19, 2016 at 8:43 am #1093481
    Finkdaddy
    Participant

    Absolutely.

    The website in question is the KronerGraphics website.

    July 19, 2016 at 11:22 am #1093783
    Finkdaddy
    Participant

    So my site still looks the same. I am unable to see any media files whatsoever.
    Is there some other information you need from me to make this work?

    July 19, 2016 at 5:08 pm #1094255
    Finkdaddy
    Participant

    I just finally figured it out on my own.
    Apparently, during the last WordPress update, some of my permissions got messed up.
    It took forever, but I changed them all to 755 and now everything seems to be working.
    Thanks anyway.

    July 19, 2016 at 6:40 pm #1094329
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

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