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  • December 2, 2016 at 12:10 pm #1279018
    arthurdupuy
    Participant

    Hello X,

    Here is my website
    http://www.alveusclub.com/beta/. (password : alveus2015)

    As you can see attached, when I click on “Ruche 6” or othee “Ruche X”, the google map is not showing up ?
    Could you help me ?

    Thank you !!

    December 2, 2016 at 2:30 pm #1279155
    Joao
    Moderator

    Hi There,

    Did you setup an API key?

    To learn how to setup an API key please look this 2 min video:

    Once you have generated an API Key you have to add to your Google Map Element.

    Hope it helps

    Joao

    December 5, 2016 at 5:21 am #1281403
    arthurdupuy
    Participant

    Hello Joao !

    Thank you for your answer,

    Where can I find my google map element ?

    Thank you !

    December 5, 2016 at 5:22 am #1281404
    arthurdupuy
    Participant

    Sorry, I mean : I have to install google map plugin or can I you the cornestone module ?

    Thank you !

    December 5, 2016 at 5:30 am #1281413
    Christian
    Moderator

    You need to use the Cornerstone element. For more details on Cornerstone usage, please see our Knowledge Base

    Thanks.

    December 5, 2016 at 5:49 am #1281433
    arthurdupuy
    Participant

    Ok and when can I find the google map Element to enter the API key ?

    Joao : “Once you have generated an API Key you have to add to your Google Map Element.”

    Thank you !

    December 5, 2016 at 5:58 am #1281440
    Christopher
    Moderator

    Hi there,

    Please see the attachment.

    Hope it helps.

    December 5, 2016 at 6:08 am #1281458
    arthurdupuy
    Participant

    Oh Yes ! really sorry for this question.

    It still doesn’t work as you can see attached.

    http://www.alveusclub.com/beta/

    December 5, 2016 at 6:51 am #1281504
    Christian
    Moderator

    Hey there,

    Would you mind providing us with WordPress Admin username / password so we can take a closer look?

    Thanks.

    December 5, 2016 at 7:52 am #1281569
    arthurdupuy
    Participant
    This reply has been marked as private.
    December 5, 2016 at 9:05 am #1281629
    Christian
    Moderator

    I see you have third party plugins that are more likely to cause issues. Please deactivate Google Maps and WordFence plugins and check again. If that doesn’t help, deactivate all third party plugins while we investigate.

    Thanks.

    December 5, 2016 at 9:56 am #1281711
    arthurdupuy
    Participant

    Thanks Christian, there are third plugins that I can’t desactivate (some of theme manage important things on the website).
    I’ve tried to desactivate some of theme, but it still doesn’t work.

    Thank you for all your efforts !

    Waiting for your solution

    Arthur

    December 5, 2016 at 10:09 am #1281727
    arthurdupuy
    Participant

    It seems that it comes from my Java because if I leave my section opened (not display :none) The map is loading well.

    December 5, 2016 at 10:12 am #1281732
    Christian
    Moderator

    Upon checking, your map shows up both in live and Cornerstone preview now (see attachments).

    Please clear your browser cache and check again.

    Thanks.

    December 6, 2016 at 2:57 am #1282768
    arthurdupuy
    Participant

    Yes in Cornestone it appears but in my broswers, it still doesn’t work (and I’ve cleaned my cache). You can see attached.

    Do you have something else ?

    It seems that it comes from my Java because if I leave my section displaying (not display :none), the map is loading well.

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