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October 14, 2016 at 8:20 am #1216109
Robin KParticipantI have a license for a site I developed called howardbrush.wpengine.com, and now I want to use that same license for the same site but it will be called howardbrush.com. I am getting an error message that says I need to validate the latter site, so I go ahead and use the license number from the former site and place it in the latter site and then I get a message that appears that the license is used for more than one site and I have to eliminate one of them.
How do I go about changing the former site license, howardbrush.wpengine.com, to the latter site, howardbrush.com. I can’t seem to change the managed sites to reflect this. Maybe you have some instructions on the matter?
Regards,
RobinOctober 14, 2016 at 9:49 am #1216213
JoaoModeratorHello There,
Thanks for writing in! You should be able to update Cornerstone if you have X license validated.
Please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.Please check our our knowledge base to know how: https://community.theme.co/kb/updating-your-theme-and-plugins/
Hope this helps.
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