Navigation
Archive / Main administrator toolbar
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • August 30, 2016 at 10:09 am #1153496
    Projektyle
    Participant

    Hi,
    the toolbar that lets one log out of the admin panel and also lets one access posts directly to edit when logged into the site is not accessible anymore since yesterday. I tested all plugins by disabling but none seem to be the culprit. This seems to be theme related? Have you encountered this before?
    BTW: When I create a new user with administrator role the admin toolbar shows. It just does not function for the MAIN admin (and no, I have not disabled it from the user role panel).
    Hope you can help me fix this!
    Thank you.

    August 30, 2016 at 10:24 am #1153514
    Projektyle
    Participant

    I forgot to mention that also the “Appearance > Customizer” option is unavailable from the left sidebar in the Main Admin panel.

    August 30, 2016 at 10:51 am #1153561
    Rupok
    Member

    Hi there,

    Thanks for writing in! Would you mind sharing credentials for both user role so that we can have a closer look?

    Cheers!

    August 30, 2016 at 12:11 pm #1153698
    Projektyle
    Participant
    This reply has been marked as private.
    August 30, 2016 at 2:07 pm #1153835
    Rupok
    Member

    Hi there,

    Thanks for the credentials. I can see you are using multiple security plugins and one of them controlling these for user roles. As you have multiple plugins, I am not sure which one doing this but I am pretty sure one of them handling this that you need to figure out.

    Cheers!

    August 30, 2016 at 2:20 pm #1153855
    Projektyle
    Participant
    This reply has been marked as private.
    August 30, 2016 at 9:25 pm #1154430
    Lely
    Moderator

    Hi There,

    I can see that you have a caching plugin. Please try purge/delete cache first and before disable this plugin. This is to make sure that what we’re seeing is not a cache content. Do let us knot how this goes.

    August 30, 2016 at 9:55 pm #1154451
    Projektyle
    Participant
    This reply has been marked as private.
    August 31, 2016 at 12:50 am #1154592
    Rupok
    Member
    This reply has been marked as private.
    August 31, 2016 at 10:23 am #1155261
    Projektyle
    Participant
    This reply has been marked as private.
    August 31, 2016 at 11:08 am #1155326
    Rupok
    Member

    Hi there,

    Thanks for updating. Hopefully you are not facing this with new account. Let us know if you still need any assistance. We’ll be there for you anytime 🙂

    Cheers!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1153496 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>