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  • September 19, 2016 at 6:59 am #1181249
    Kodwoe
    Participant

    I tried to install mailchimp plug in from add on, it does not get installed. When it says installed and go activate it does not show up in installed plug ins on local host.
    Then I tried it on production server, it gets installed , but does not show settings. Only shows activate/deactivate and edit options.

    September 19, 2016 at 7:23 am #1181269
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials for your production server? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    September 19, 2016 at 7:58 am #1181336
    Kodwoe
    Participant
    This reply has been marked as private.
    September 19, 2016 at 8:09 am #1181353
    Joao
    Moderator

    Hi There,

    Upon Checking your website, the plugin is on your list of installed plugins.

    X – Email Forms (MailChimp)

    Also if you hover over Addons you will see : Email Forms, you will access this tab to adjust your plugins settings.

    Hope that helps

    Joao

    September 19, 2016 at 8:11 am #1181356
    Kodwoe
    Participant

    yes. Thanks!

    September 19, 2016 at 8:12 am #1181359
    Kodwoe
    Participant

    But why doesn’t it show on local server development ?

    September 19, 2016 at 8:26 am #1181373
    Joao
    Moderator

    Hi,

    It should show work. It is hard for us to identify the problem since we cannot have access to your site.

    I believe the easiest way for you would be use a place holder at the moment and install it once your site goes live since you are facing a problem, if you face problems with your online site we will be able to help.

    Hope that helps,

    Joao

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