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  • January 24, 2017 at 2:03 am #1342721
    lisacole1
    Participant

    Hi
    Is it ok to ask about Mailchimp here? If not no problem, just let me know 🙂 The plugin was an X addon so I’m starting here first.

    On http://www.glowfertility.com/emotional-support/

    There is a widget with an email form connected to a Mailchimp account to get subscribers.

    If you try to add your email address it just bounces you to the FAQ page. Nothing in the settings looks wrong. Any ideas appreciated.

    January 24, 2017 at 4:22 am #1342844
    Lely
    Moderator

    Hello Lisa,

    I can see the issue though I can’t find it in the source code where it is coming from. To check where the issue is coming from you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. If the issue is not coming from a plugin, please also try to remove all other custom codes. Then check again after that.

    January 24, 2017 at 9:18 am #1343230
    lisacole1
    Participant

    remove custom codes from the customiser? that will make the site look very wrong!

    January 24, 2017 at 10:56 am #1343387
    Rupok
    Member

    Hi there,

    You can just take off for some time to check the issue just to make sure either it’s causing the issue or not.

    Cheers!

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