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  • #1244078
    jillvan
    Participant

    Hi there –

    It seems each time the Mailchimp extension is updated (or X?), the element disappears across my site. I have had to go in and manually add it back in to each page, post, etc. That’s serious time adding it back in, plus a lot of lost potential subscribers. What’s happening and how do I prevent this?

    Thanks!
    Jill

    #1244094
    jillvan
    Participant
    This reply has been marked as private.
    #1244349
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1244600
    jillvan
    Participant
    This reply has been marked as private.
    #1244601
    jillvan
    Participant

    I added MC back in to all the pages and many of the most recent posts. It’s not there in the older posts.

    #1244798
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I have logged in and checked two of the oldest post in your site. The MC is there and works perfectly.
    http://prntscr.com/d3bf3r
    http://prntscr.com/d3bf6n

    This issue could just be a caching issue. Please clear your browser cache or use private browsing mode and test your site again.

    Hope this helps.

    #1244951
    jillvan
    Participant
    This reply has been marked as private.
    #1245515
    Rad
    Moderator
    This reply has been marked as private.
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