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  • #1265719
    nicomorgan
    Participant

    Despite trying everything I can think of I cannot get my email form to integrate with Mailchimp – it just produces an error every time.

    I have tried creating a new API key (fine) and it goes green when I enter it into the settings page (and loads the lists) but when someone tries to enter an email from the front end it produces and error every time. There are several forms on the site but none of them work?

    Site: equiratings.com

    Many thanks for any advice, in advance.

    #1265738
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in1

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1267029
    nicomorgan
    Participant
    This reply has been marked as private.
    #1267824
    Lely
    Moderator

    Hi There,

    I got this error when I check your mailchimp email form:
    MailChimp Error: MMERGE1 must be provided - Please enter a value. [Mailchimp_List_MergeFieldRequired]

    It looks like there’s a field in MailChimp that’s marked as required that you’re not sending data too.

    Usually the first custom field you create in MailChimp gets “MERGE1” as it’s merge tag, but it could also be that you just have a field named MMERGE1 that’s marked as required.

    Try going into your MailChimp account and removing the “required” checkbox.

    The infogram is there but it is located at the bottom of the page. See this:http://screencast-o-matic.com/watch/cDX01YQh9G. Please check in with the plugin developer on how it is properly integrated.

    Hope this helps.

    #1267906
    nicomorgan
    Participant

    Thanks Lely

    Let’s hope that sorts it!

    #1267932
    Lely
    Moderator

    You’re welcome!

    Cheers!

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