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[flickdigital]

Hi there,

My client wants a lead-gen site and has a Mailchimp account. I have added the Addon and connected using the clients API key, and it has registered. I have two forms on the bottom of the site to test, one is using the Mailchimp element, the other (unstyled) code from Mailchimp.

Ideally the client wants them sorted into groups on login, and it doesn’t look like the element does this, so I guess I will use the latter.

However neither of them are working. The top form goes to the (blank) thank you page, which I take to mean it’s worked however noone comes up on the list. I tried it with the notification setting, it came up with a success message but nothing populated in the list.

The bottom form shows a success message, but no email is sent and no one is added to the list.

Thanks for your support!

http://evergreenacademy.flickdigital.co/

[Christian]

Hey there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– MailChimp access
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[flickdigital]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for updating in! It seems that there is a JS error on the page. You have inserted and invalid JS code. This could be the cause why the form is not working. Please have it updated and use this code instead:

(function($) {
   $(document).ready(function() {
      $('.x-recent-posts a').removeAttr( "title" );
   });
})(jQuery);

(function($) {
$(document).ready(function(){
    $(".archive .entry-featured a").removeAttr("title");
});
})(jQuery);

jQuery(document).ready(function() {
  var currentYear = (new Date).getFullYear();
  jQuery("#year").text( (new Date).getFullYear() );
});
         
(function($){
  // column 1
  $('<a id="#link1" href="http://evergreenacademy.flickdigital.co/hakuba-backcountry-tours/#kitsune">').insertBefore('#linked-kitsune');
  $('#linked-kitsune').prependTo( $('#link1') );
  
  // column 2
  $('<a id="#link2" href="#process">').insertBefore('#linked-column-2');
  $('#linked-column-2').prependTo( $('#link2') );

  //.... and more...
})(jQuery);

Hope this helps. Please let us know how it goes.

[flickdigital]

Hi,

I tried this but it didn’t resolve the issue. I needed to transfer the domain to it’s new server anyway so I did that today. I have tested the form since but it still isn’t working.

Can you please have another look?

The new URL:

Home

I will send through ftp in a separate private message.

Thanks!

[flickdigital]

This reply has been marked as private.

[Joao]

Hi There,

We also need your WP Admin Credentials,

Thanks

Joao

[flickdigital]

This reply has been marked as private.

[Rad]

Hi there,

No matter changes I do, it doesn’t reflect. Might be something is blocking the connection between your server and Mailchimp server. Would it be okay if I disable the security plugin?

Thanks!

[flickdigital]

Yes that is OK. Do what you need to test it.

I have moved the page to:

http://www.evergreen-alpineacademy.com/x-test/

Thanks – Jade

[flickdigital]

This reply has been marked as private.

[Rad]

Hi there,

It’s working, the subscriber needs to verify their subscription first. Once they verified, they will be added to the list.

I disabled double opt-in and confirmation email, this will allow the subscriber to be added to the list without them verifying it.

Please check, please not that subscription will not appear on the list immediately. You’ll have to wait for them a couple of minutes, I did two test there.

Thanks!

[flickdigital]

Thank you so much! X-Support are the best!

[Thai]

You’re most welcome 🙂

[flickdigital]

I have the same problem with another signup form on the site.

I don’t know what actions you took to fix the other form so I can’t replicate them. And now the homepage sign-up form isn’t working again either. The only thing I can get to work is the Mailchimp hosted page.

Can you please test this page as well as the original page?

Home

http://www.evergreen-alpineacademy.com/sign-up/

[Author]

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