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July 11, 2016 at 7:20 am #1081255
NonaParticipantHi
I’m no expert in in coding etc so please bare with me. I want to upload my logo to my site but need to know what the standard best size for logos is.
Also, when I have attempted to reduce the size of my logo to see if it would be the correct size it becomes heavily pixelated. The current size of my logo is 11811px x 7874px.
I try to reduce the size in photoshop but it just pixelates the image, not sure why. Please help.
July 11, 2016 at 7:27 am #1081270
ThaiModeratorThanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
July 12, 2016 at 6:29 pm #1083905
NonaParticipantThis reply has been marked as private.July 13, 2016 at 2:42 am #1084415
RupokMemberHi there,
Thanks for updating. I can’t see any logo right now so can’t check. However 11811px x 7874px for a logo doesn’t make sense at all. You can use a resolution of 450×200 or similar.
Cheers!
July 13, 2016 at 6:59 pm #1085807
NonaParticipantI have now uploaded a logo, as you can see the image is not sharp.
July 14, 2016 at 2:00 am #1086336
FriechModeratorHi There,
Regretfully, at this time I am not entirely certain of the issue. Do you need to reduce the size of your logo? Please navigate to Customizer > Header > Logo Width. The current logo has the same quality with the original image I’m not sure what do you mean not sharp, would you mind providing us some screenshot?
we’ll be happy to provide you with a response once we have a better understanding of the situation.
Thanks.
July 14, 2016 at 3:58 am #1086449
NonaParticipantPlease refer to the original question.
July 14, 2016 at 6:02 am #1086594
Paul RModeratorThis reply has been marked as private.July 15, 2016 at 12:03 pm #1088769
NonaParticipantThis reply has been marked as private.July 15, 2016 at 12:05 pm #1088773
NonaParticipantThank you, this is very much appreciated, but the maximum file size I can send is 512kb and the logo is over 8mb.
July 15, 2016 at 12:06 pm #1088774
NonaParticipantI could send via Wetransfer but would need an email address to send to.
July 15, 2016 at 6:22 pm #1089165
JadeModeratorHi Nona,
Kindly upload it in Dropbox and send us the link.
Thank you.
July 15, 2016 at 7:51 pm #1089325
NonaParticipantOK, will do, thanks.
In addition to the above problem, I have just uploaded content to the site. Everything is showing fine in Cornerstone, but when I log out of wordpress some of the data is not showiing up, specifically the feed I have in place.
Also, how do I access the demo pages such as FAQs?
Thanks
July 16, 2016 at 2:12 am #1089625
ChristopherModeratorHi there,
Please provide us with URL of page in question and login credentials so we can compare the content in frontend and cornerstone preview.
Thanks.
July 16, 2016 at 3:21 am #1089664
NonaParticipantThis reply has been marked as private. -
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