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  • #1081255
    Nona
    Participant

    Hi

    I’m no expert in in coding etc so please bare with me. I want to upload my logo to my site but need to know what the standard best size for logos is.

    Also, when I have attempted to reduce the size of my logo to see if it would be the correct size it becomes heavily pixelated. The current size of my logo is 11811px x 7874px.

    I try to reduce the size in photoshop but it just pixelates the image, not sure why. Please help.

    #1081270
    Thai
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1083905
    Nona
    Participant
    This reply has been marked as private.
    #1084415
    Rupok
    Member

    Hi there,

    Thanks for updating. I can’t see any logo right now so can’t check. However 11811px x 7874px for a logo doesn’t make sense at all. You can use a resolution of 450×200 or similar.

    Cheers!

    #1085807
    Nona
    Participant

    I have now uploaded a logo, as you can see the image is not sharp.

    #1086336
    Friech
    Moderator

    Hi There,

    Regretfully, at this time I am not entirely certain of the issue. Do you need to reduce the size of your logo? Please navigate to Customizer > Header > Logo Width. The current logo has the same quality with the original image I’m not sure what do you mean not sharp, would you mind providing us some screenshot?

    we’ll be happy to provide you with a response once we have a better understanding of the situation.

    Thanks.

    #1086449
    Nona
    Participant

    Please refer to the original question.

    #1086594
    Paul R
    Moderator
    This reply has been marked as private.
    #1088769
    Nona
    Participant
    This reply has been marked as private.
    #1088773
    Nona
    Participant

    Thank you, this is very much appreciated, but the maximum file size I can send is 512kb and the logo is over 8mb.

    #1088774
    Nona
    Participant

    I could send via Wetransfer but would need an email address to send to.

    #1089165
    Jade
    Moderator

    Hi Nona,

    Kindly upload it in Dropbox and send us the link.

    Thank you.

    #1089325
    Nona
    Participant

    OK, will do, thanks.

    In addition to the above problem, I have just uploaded content to the site. Everything is showing fine in Cornerstone, but when I log out of wordpress some of the data is not showiing up, specifically the feed I have in place.

    Also, how do I access the demo pages such as FAQs?

    Thanks

    #1089625
    Christopher
    Moderator

    Hi there,

    Please provide us with URL of page in question and login credentials so we can compare the content in frontend and cornerstone preview.

    Thanks.

    #1089664
    Nona
    Participant
    This reply has been marked as private.
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