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Archive / Live Preview Not Updating December 2016
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  • December 20, 2016 at 3:47 pm #1299793
    Tiger S
    Participant

    Hey there Themeco.

    Recently the editor live preview in the customizer is no longer working. It doesn’t “Refresh” when you make changes and reflect the changes made.

    I used to edit the css on the customizer and see the effects live but that no longer happens. It only updates after a hard refresh of the whole page.

    After quite a lot of time troubleshooting with my host, I had them disable Mod Security on my server as a whole so it’s no longer running. But it has not fixed anything.

    Any ideas?

    The only other thing I can think of is that recently NameCheap changed servers and migrated me to a completely new host which might have some configuration on it that messed this process up.

    December 20, 2016 at 3:58 pm #1299809
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

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