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[mattihanski]

Hello,

I couldn’t find any threads about this issue. None of my links work for mobile. I have made the three links to facebook, instagram and youtube on the browse based site so that they hover when the cursor is ontop of them. For mobile the hover effect works but not the link. I would also like to make it so that the link opens up on another window. Is that possible?
Also the subscribe button should open a pop up which works on the browser based site but not on the mobile.
They all worked before I updated to the latest version of the x theme. Or I´m pretty sure they worked.
My site is :
http://xn--b1aedymdw6j.com/

Thanks for the help.

[Joao]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[mattihanski]

This reply has been marked as private.

[Nico]

Hi There,

Thanks for the login details.

Upon checking it in my phone, it worked okay. Would you mind sharing us the browser and phone used so we could replicate the problem.

Once we could replicate the problem, we’ll do our best to help you.

Thanks.

[mattihanski]

I have an iphone 6 plus version 10.0.2(14a456) model mgak2pk/a. I checked again and still not working

[mattihanski]

and safari

[Rad]

Hi there,

To open the link on new window, simply add target=”_blank” to your <a> element. Example

<a id="link1" href="https://www.facebook.com/Bytatsianacom-181832025560451/?__mref=message" target="_blank">

This is within your cornerstone’s custom javascript, it should be easy to change 🙂

And I tried it on both iPhone 6 and iPad Pro and it works just fine (chrome, firefox, safari). Or maybe we’re testting it differently, would you mind providing a video recording?

Thanks!

[mattihanski]

Allright so I fiddeled a little bit with the subscribe buttons. Some of them work and some of them open up the pop up but it´s formated incorrectly. Could it be possible that I have linked the pop up in the wrong way. But shouldnt the popup still look the same always? The three links with the cursor effect still dont work.

[Christopher]

Hi there,

Subscribe and Sign me up buttons trigger popup forms and you can’t have popup and new window at the same time.
You can duplicate those section and hide new sections on larger screen, edit buttons and link them to a page where you can add subscribe form.

Hope it helps.

[mattihanski]

Here is a video with all the problems. The three linkd with t he effect dont work on mobile. And the pop up does not work properly they are all installed the same way.

[mattihanski]

i dont need new windows for the popups I just need them to work properly. I would like new windows for the three links on the front page. Wiht facebook instagram and youtube

[Paul R]

Hi,

You need to wrap your text in a link.

eg.

<a target="_blank" href="https://www.facebook.com/Bytatsianacom-181832025560451/?__mref=message"><span style="color: #92d2e2;"><font size="60">[x_icon type="facebook"]</font></span>
<p style="text-align: center;">JOIN OUR FACEBOOK COMMUNITY</p></a>

http://screencast.com/t/91yRv9UM

Hope that helps.

[mattihanski]

What about the issues with the pop up? on subscribe button

[mattihanski]

The video failed to upload. So here it is. You can see the problems with the popup

[mattihanski]

I got the three links on the front page to work 🙂 great that you. Now the problem is the pop ups there all installed exactly the same way but some work and some dont?

The video was too large so I made a drop box hopefully this will show the problem. There is also stuff about the previous problem. Please ignore that part. https://www.dropbox.com/s/gdnjayplb0d4ykm/WhatsApp%20Video%202016-12-05%20at%2013.43.49.mp4?dl=0

[Author]

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