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  • July 21, 2016 at 5:31 am #1096818
    MaddyJones
    Participant

    Hi, I’ve just installed Responsive Lightbox on a page on a site I’m designing and the lightbox feature doesn’t show the correct image size. The images appear tall and narrow. What am I doing wrong? I have attached a screen grab.

    July 21, 2016 at 6:59 am #1096902
    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site and page with issue
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 22, 2016 at 10:41 am #1098720
    MaddyJones
    Participant
    This reply has been marked as private.
    July 22, 2016 at 9:11 pm #1099459
    Rad
    Moderator

    Hi there,

    It’s because of your jQuery Updater plugin. You don’t have to update your WordPress jQuery library, it has its own version for a reason (compatibility).

    Thanks!

    July 25, 2016 at 8:15 am #1101802
    MaddyJones
    Participant

    Thanks for the help! 🙂

    July 25, 2016 at 8:28 am #1101821
    Joao
    Moderator

    Hi There,

    Glad to hear it.

    Joao

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