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  • #1024302
    Calvert567
    Participant

    Hi guys – I am trying to verify the theme license on wp-admin but it isn’t taking…

    Any ideas:

    website – http://www.calvertrejuvenations.com

    #1024674
    Joao
    Moderator

    Hi There,

    Please try following these steps:

    1] Please login to your account and revoke the license. https://community.theme.co/my-account/
    2] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    3] Go back to X Addons > Home again, and insert the license again.

    Let us know how it goes

    Thanks

    Joao

    #1024890
    Calvert567
    Participant

    Hello –

    I used this url as it is what is listed in settings – general:

    Best Spa, Acupuncture, Facials and Massage Herndon, VA

    I went back and tried to verify the license but it didn’t work.

    #1024900
    Calvert567
    Participant
    This reply has been marked as private.
    #1025354
    Rue Nel
    Moderator

    Hello There,

    Using my test license code, I tried validating your site. It turns out that there is an Error 500 (Internal Server Error) happening in the background. Internal Server Errors are mostly caused due to File Permissions or Low Memory setting of the server. Please check the following article on how to fix (http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/).

    Please let us know how it goes.

    #1026700
    Calvert567
    Participant
    This reply has been marked as private.
    #1027269
    Rue Nel
    Moderator

    Hello There,

    I have manually updated Cornerstone and X to resolve this issue. Your site is now validated using the given license code.
    If you need anything else we can help you with, don’t hesitate to open another thread.

    #1028611
    Calvert567
    Participant

    Thanks!

    #1028723
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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