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[danxyu]

I just updated my website to use WordPress 4.6 and right after I updated the wordpress installation, it said that my X-Theme needed to be validated, which is weird. And now, whenever I put in my license code, it gives the following error when details is expanded:

“””

array(6) {
[“headers”]=>
object(Requests_Utility_CaseInsensitiveDictionary)#44 (1) {
[“data”:protected]=>
array(4) {
[“date”]=>
string(29) “Tue, 16 Aug 2016 21:32:42 GMT”
[“server”]=>
string(58) “Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4”
[“content-length”]=>
string(3) “491”
[“content-type”]=>
string(29) “text/html; charset=iso-8859-1”
}
}
[“body”]=>
string(491) ”

“””

Please help. Thanks!

[Prasant Rai]

Hello There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– API key

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[blue928]

This reply has been marked as private.

[Joao]

Hi @blue928

Please start a new thread since we did not solve the issue of the other customer.

On this new thread please provide the same information you did here + your admin credentials in a private reaply.

Thanks

Joao

[danxyu]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for providing the login information. I can confirm that the error is existing in your site. This issue is related to SSL. Your PHP configuration may not be configured properly. We would advise contacting your host about this. In the meantime, you can fix your WordPress installation by adding this code to a child theme:

add_filter( 'https_ssl_verify', '__return_false' );

This allows WordPress to skip verification when making outbound HTTP requests

For more troubleshooting and validation connection issues, please check out our knowledge base here:
https://community.theme.co/kb/connection-issues/

Hope this helps.

[danxyu]

This reply has been marked as private.

[Friech]

Hi There,

Why do you have two instances of x|theme installed on your site? Please activate the latest version (4.6.1) and remove the older one.

Then uninstall the Cornerstone. Navigate to Addons and the latest x|theme should automatically re-install the latest Cornerstone. Then try validating your site again.

Make sure you have the right URL assign to its respective license key.

The latest version of Cornerstone provides you a Google Maps API field on its Google map element.

Let us know how it goes.

Cheers!

[danxyu]

This reply has been marked as private.

[Rubin]

Hey There,

This is most likely caused by WordPress 4.6 which requires a cURL php extension. Can you get in touch with your hosting provider and ask if cURL is active and installed on your web host? Thanks!

[danxyu]

Hi Rubin,

I installed cURL and that worked! Thank you. I didn’t know that wasn’t installed. It must’ve been removed somehow. Making this comment non-private so that people will know how to resolve the error.

Best,

Dan

[Friech]

We’re delighted to assist you with this, feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

Cheers!

[Author]

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