Navigation
Archive / License not verifying
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • November 15, 2016 at 9:35 pm #1258886
    therockwellproject
    Participant

    Hi there

    I’ve registered my domain on my account at this end, but in my WP-admin it doesn’t accept my code? Is this still just a delay in the envato API for registrations? Let me know if you would like an admin login to the site to check.

    Thanks

    November 15, 2016 at 9:37 pm #1258891
    therockwellproject
    Participant
    This reply has been marked as private.
    November 16, 2016 at 1:11 am #1259027
    Rupok
    Member

    Hi there,

    Provide the purchase key as well so that we can try from our end.

    Cheers!

    December 4, 2016 at 1:58 am #1280304
    therockwellproject
    Participant
    This reply has been marked as private.
    December 4, 2016 at 1:59 am #1280306
    therockwellproject
    Participant

    Yea still an issue and I’ve waited since this was posted and my license still isnt working?

    December 4, 2016 at 2:58 am #1280331
    Christopher
    Moderator

    Hi there,

    I’m sorry that you’re having issue validating your site. Please check this KB article : https://community.theme.co/kb/connection-issues/

    Hope it helps..

    December 4, 2016 at 11:07 pm #1281147
    therockwellproject
    Participant

    Hi there, This knowledge base article doesn’t help me.

    I am not getting an SSL error. I have provided a screenshot of the error message in my original post, my product key and a login, in private replies. I would really appreciate if someone could take the time to help me here.

    December 4, 2016 at 11:17 pm #1281159
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in!

    This error is related to the latest WordPress release. Please check out this topic: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/

    Hope this helps.

    December 5, 2016 at 10:35 pm #1282555
    therockwellproject
    Participant

    Thanks My License is verified now but the Spa demo content is not installing.
    I installed Grub okay but after deleting as much of that content as I could manually AND clearing cache as per the troubleshooting article it still says failed to import demo.

    Im not sure where to go from here to install the Spa demo content. My site access login is included in a private message further up. Please can someone take a quick look. Thank you

    December 6, 2016 at 7:40 am #1283086
    Joao
    Moderator

    Hi There,

    Please try contacting your webhost. Here is a form letter you may use:

    Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to theme.co for setting up automatic updates. Here is the error message I’m receiving:

[screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you.

    Thanks

    Joao

    December 6, 2016 at 10:34 pm #1284056
    therockwellproject
    Participant

    I installed cURL to get the license to verify already. What are the terminal commands so I can check these myself?

    December 7, 2016 at 3:45 am #1284288
    Christian
    Moderator

    Sorry but we do not have a list of commands for that. Please contact your hosting provider.

    Thanks.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1258886 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>