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  • November 15, 2016 at 4:12 pm #1258511
    egark
    Participant

    Hello, X theme updated on my site embracethefreedom.com and now asking for the license again, but is not accepting it when I enter it in.

    Its saying “We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.”

    Any help would be appreciated.

    Thanks X Theme Team! 🙂

    ~ V

    November 15, 2016 at 4:15 pm #1258515
    trhudson00
    Participant

    Must be a system issue as I’m experiencing the same issue.

    November 15, 2016 at 4:24 pm #1258522
    egark
    Participant

    Hmmm.

    November 15, 2016 at 7:07 pm #1258752
    Darshana
    Moderator

    @egark

    It seems that you have enabled under construction mode, so that I couldn’t check your site. Make sure that you’re fully updated including X theme & Cornerstone plugin (https://community.theme.co/kb/version-compatibility/). Our validation process will not function correctly if you’re using older version of X theme or Cornerstone plugin.

    Make sure PHP cURL extension is enabled on your server and WordPress recommends PHP v5.6.0 or above to avoid any incompatibility issues.


    @trhudson00

    Please open up a new thread, so that we can check your issue.

    Thanks!

    November 16, 2016 at 9:18 pm #1260464
    egark
    Participant

    Yup, that was it. Updated my PHP settings to PHP v5.6.0
    Thank you :).

    November 16, 2016 at 10:14 pm #1260507
    Darshana
    Moderator

    Glad we were able to help 🙂

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