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  • #1199300
    seclemens
    Participant

    On this site, I have a license assigned to a valid domain. I had to rebuild the server the domain was hosted on. I installed the theme, but when I try to validate the domain using the same license (which is still showing as assigned to the domain at the Theme.co site), I get an error messaging saying it was unable to validate. WHat’s going on?

    #1199382
    Rupok
    Member

    Hi there,

    Kindly remove the site from license and assign again. Let’s try to validate again.

    If the issue still persist, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Purchase Key

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

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