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  • May 27, 2016 at 1:54 pm #1013362
    robograce
    Participant

    Hi Guys!
    I have an issue with my license. I switched to my temporary site, to begin making final edits before I switch my domain over, and updated my license, but when I install an add on it says “Error encountered. Details”

    May 27, 2016 at 1:54 pm #1013363
    robograce
    Participant
    This reply has been marked as private.
    May 27, 2016 at 2:28 pm #1013420
    Rahul
    Moderator

    Hi There,

    Thanks for writing in!

    Please refer to our knowledge base article on product validation. You will simply need to revalidate your site using your Envato purchase code. You can find it under your manage licences page.

    Let us know how it goes.

    Thank you!

    May 27, 2016 at 3:14 pm #1013451
    robograce
    Participant
    This reply has been marked as private.
    May 27, 2016 at 3:16 pm #1013461
    robograce
    Participant
    This reply has been marked as private.
    May 27, 2016 at 4:15 pm #1013514
    Rahul
    Moderator

    Glad it worked for you. Let us know if you need any further help from us!

    Cheers

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