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November 10, 2016 at 2:51 am #1251372
yvesmulkersParticipantHi,
I have various sliders created, when I export them one by one, 2 exports have a size of 0kb, the 2 others are OK, and I can import them into another site.
Any idea what can be wrong?November 10, 2016 at 3:44 am #1251419
ChristianModeratorHey there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
November 11, 2016 at 8:28 am #1253346
yvesmulkersParticipantThis reply has been marked as private.November 11, 2016 at 4:58 pm #1253828
RadModeratorHi there,
I checked the debug log files and it can’t create the zip package for those few Essential Grid. Hence, it’s downloading non-existent zip files.
To be exact, it’s related to this code, within the block of skip_images. Not sure how to trigger $_POST[‘skip_images’] since export has no other options other than export.
if(class_exists('ZipArchive')) { // Add slider folder and settings.json $name = empty($item['name']) ? 'slider_' . $item['id'] : $item['name']; $name = sanitize_file_name($name); $zip->addSettings(json_encode($item['data']), $name); // Add images? if(!isset($_POST['skip_images'])) { $images = $zip->getImagesForSlider($item['data']); $images = $zip->getFSPaths($images); $zip->addImage($images, $name); } }Hence, when I added an image layer/element on a TEST slider, the export works.
Cheers!
November 12, 2016 at 12:43 am #1254237
yvesmulkersParticipantThanks for the explanation, but how does it get fixed now?
This seems to be code from layerslider?
Or to what is the problem related?And what do you mean with it is downloading non existing packages?
November 12, 2016 at 1:34 am #1254255
RadModeratorHi there,
1. The fixed is by adding image layer on your slider.
2. Yes, it’s part of LayerSlider’s core files but I can’t tell if it’s a bug yet, could be related to corrupted data.
3. Downloading is exporting, there is no file to download since it fails to create a zip package.Thanks!
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