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  • #1034649
    htgaming
    Participant

    Hello,

    After adding my Homepage slider to the masthead – the animation is not working, only the final image appears. It would be a lot nicer if it loaded in the way that I had set it.

    Can you please direct me in where I am going wrong with this?

    http://www.ht-gaming.com is the website. You will see the layerslider on the homepage at the very start.

    Thanks,
    Phil

    #1034853
    John Ezra
    Member

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1035176
    htgaming
    Participant
    This reply has been marked as private.
    #1035376
    Rupok
    Member

    Hi Phil,

    Thanks for updating! Unfortunately your given credentials not working. Please double check the username and password and update us with correct credentials.

    However your slider seems responsive to me and I am attaching a mobile view on my end. Let’s check and clarify what’s not responsive you think.

    Thanks

    #1035910
    htgaming
    Participant
    This reply has been marked as private.
    #1036447
    Jade
    Moderator

    Hi Phil,

    Kindly try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    #1037648
    htgaming
    Participant

    Hello,

    I tested for a plugin conflict and it didn’t work with all the third party plugins disabled.

    Hope you can fix this,

    Thanks,
    Phil

    #1037945
    Rad
    Moderator

    Hi Phil,

    The animation/effect is working, it’s just that it’s fast. The animation start and finished just even before the images are loaded. Try changing the duration and speed.

    Please check this video, https://www.dropbox.com/s/194aqzxcrbk3apc/bandicam%202016-06-12%2013-53-57-313.mp4?dl=0

    Thanks!

    #1040791
    htgaming
    Participant

    Hey!

    Awesome job, thanks for fixing my silly error!

    Thanks for the quick reply and great job.

    Phil

    #1040816
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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