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[jmgb689]

Hi, today, after updating last version of x-theme, woocommerce and wpml plugins, products from the shop have disappeared.
I´ve restored the web using dayly backup and the problem has solved.
After that, for testing, I´ve updated only the x-theme to last version and I´ve realised that I had the same problem: products from the shop had disappeared.
Newly I´ve had to restore the web (It is an e-commerce and I need it to be functioning).
Please can you help me?
What can be the problem?
My web: http://bebohochic.com/

[Darshana]

Hi there,

Thanks for writing in! Please crosscheck with our version compatibility guide before updating your plugins (https://community.theme.co/kb/version-compatibility/).

Hope that helps.

[jmgb689]

Thank you but I had alredy done it and all the plugins updated were compatible (especially WooCommerce: Latest Supported Version: 2.6.1).
According with the last test I did the problem came when I updated X-Theme (version 4.5.2). After updating x-theme products dissapeared from the shop (in both cases, with woocommerce new and older version).
Have you had similar problems after updating to last version of X-theme?
Why does it happen?
Thank you

[Lely]

Hello There,

We can confirm this is a bug. Please check this thread for temporary fixed:https://community.theme.co/forums/topic/wpml-5/

Hope this helps.

[Author]

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