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[benefacere]

Hi,

My site is http://pyrum.bene-facere.fr/
After upgrading to Revolution Slider 5.3.0.2, i have JS errors :

Cannot read property ‘sliderType’ of undefined (on homepage)
Cannot read property ‘add’ of undefined (on http://pyrum.bene-facere.fr/press/)

And all slides on the pages are down… (blank)

Can you help ? Thanks !

[Nico]

Hi There.

Thanks for writing in.

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If it did not help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[benefacere]

This reply has been marked as private.

[benefacere]

I tried to deactivate all plugins, and nothing changed except when i deactivate WPML ; the JS error changes :
“c.hoverIntent is not a function” in x-head.min.js

Does this help ?

[Christian]

Please try adjusting your Global Settings as shared here https://community.theme.co/forums/topic/slider-revolution-not-showing-after-update/page/3/#post-1238673

Thanks.

[benefacere]

Perfect ; thanks a lot !

[Christian]

You’re welcome.

[Author]

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