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  • July 19, 2016 at 5:03 am #1093208
    linkbrightmedia
    Participant

    I often purchase themes and then end up not using them immediately. I’m sure I haven’t used my theme yet and my dashboard didn’t show a URL associated with my license number. However I’m getting a message that the license number is already in use. Can you please check this for me? Thanks

    July 19, 2016 at 5:04 am #1093212
    linkbrightmedia
    Participant
    This reply has been marked as private.
    July 19, 2016 at 6:16 am #1093287
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! One of the most common issue is that, validation fails when you’re using older version of X theme. Make sure that you’re using the latest version of X theme and Cornerstone before validating your site. You can check the version numbers from here (https://community.theme.co/kb/version-compatibility/).

    Let us know how it goes.
    Thanks!

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