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  • October 3, 2016 at 7:02 pm #1201203
    saritn
    Participant

    Hi,

    please see attached screen shot for what my speed test results are showing in pingdom and/or gtmetrix.
    What’s the deal with the redirect and then the rather long load time?
    Can it be fixed?
    I already did the customizer -> layout and design -> replace bg image and remove
    thing that was being recommended in other posts.
    Any ideas?

    Thanks 🙂

    October 3, 2016 at 10:56 pm #1201454
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 18, 2016 at 1:30 pm #1221178
    wedtke
    Participant

    Hi there,

    same problem here, with two sites… do you have a solution for this?

    Thanks!

    October 18, 2016 at 1:42 pm #1221194
    Joao
    Moderator

    Hi There,

    Please open a new thread since we have not solved the issue of the other customers, on this new thread explain your situation and make a second post with your admin credentials in a private reply.

    Thanks

    Joao

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