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[Lumos]

I’ve added the new code, cleared the cache and it still scrolls to the top after clicking Continue.

[Rad]

Hi there,

Would you mind providing a screen recording? Looks like it’s changed, and I don’t see the issue on iOS devices.

Thanks!

[Lumos]

Here is the link. http://sendvid.com/1jktak58
As you can see, the form scrolls up automatically after I click Continue. Desktop and Chrome

[Rad]

Hi there,

Thanks, I see that now.

It triggers after the popup appears, hence, it’s maybe not be related to the button. Would you mind providing your site’s login credentials in private reply?

I like to see if you have other custom javascript added to your form.

Thanks!

[Lumos]

This reply has been marked as private.

[Rue Nel]

Hello There,

It appears that you have inserted an invalid character in the JS code. Please have it updated and use this instead:

jQuery( function($) {
  $(window).load( function() {
    $('a[href="#contact_form_pop"]').off('touchend touchstart');
    $('.wpcf7-form .wpcf7-submit').off('touchend touchstart');
  });
});

Please let us know if this works out for you.

[Lumos]

That did not work for me, did it work for you? Can you record your screen to show me that it actually fixed the issue?

[Rad]

Hi there,

Looks like it’s now different from the video recording you provide. It’s not scrolling but the pop up isn’t there which means, this issue is because of the form and it’s trying to scroll upon its display.

Would you mind providing a video recording that it’s still scrolling? I can provide one but I like to compare it from your previous video for further checking. The code above has no use if it’s popup that doing it.

Thanks!

[Author]

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