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  • #1274943
    KylerOlson
    Participant

    I have recently installed the X theme onto my wordpress, but when I go into customizer to edit it, the theme does not show up (just shows a blank page). I have tried to fix it, but can’t figure out how. Any help would be appreciated!

    Thanks,
    Kyler Olson

    #1274949
    Jade
    Moderator

    Hi Kyler,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1275072
    KylerOlson
    Participant
    This reply has been marked as private.
    #1275077
    Joao
    Moderator

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Here you have a video tutorial in any case:

    Let us know how it goes.

    Thanks

    #1277739
    KylerOlson
    Participant
    This reply has been marked as private.
    #1277922
    Friech
    Moderator

    Hi Kyler,

    Did you intended to place the site files inside a sub-folder named wp-admin.

    As I can see your actual live site is still empty http://www.onlinemarketingmethod.com/ and you have your x|theme here: http://onlinemarketingmethod.com/wp-admin/

    If that is intended please move your file to another folder and don’t named it as wp-admin

    Or installed the x|theme on your actual live site, and work in there.

    Let us know how it goes.

    Thanks.

    #1278218
    KylerOlson
    Participant
    This reply has been marked as private.
    #1278364
    Friech
    Moderator

    Feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

    Cheers!

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