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  • November 29, 2016 at 12:05 pm #1274944
    KylerOlson
    Participant

    I have recently installed the X theme onto my wordpress, but when I go into customizer to edit it, the theme does not show up (just shows a blank page). I have tried to fix it, but can’t figure out how. Any help would be appreciated!

    Thanks,
    Kyler

    November 29, 2016 at 12:12 pm #1274947
    Rupok
    Member

    Hi Kyler,

    It seems you already posted the same thread – https://community.theme.co/forums/topic/installed-theme-but-does-not-show-up-in-customizer/

    Let’s consider this as closed and we’ll update on other thread.

    November 29, 2016 at 12:13 pm #1274950
    Joao
    Moderator

    Hi Kyler,

    Please have a look at:

    https://community.theme.co/kb/solutions-to-potential-setup-issues-customizer/

    If that does not work would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

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