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  • #1172986
    Fitnesschrysalis
    Participant

    Hi There

    So almost there with the website. I’ve had a problem that I have been trying to solve for the last few months – the website on initial load is very slow. Once it has loaded it works perfectly!

    I’ve optimised images, performed updates, installed W3 caching… moving sub folders to root, gone through errors with error console (think I got them all). I’m completely stuck! Would love any advice if you can help! Will post website on next feed.

    Many thanks!

    #1172989
    Fitnesschrysalis
    Participant
    This reply has been marked as private.
    #1173021
    Christian
    Moderator

    Hey there,

    After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    Thanks

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