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  • May 27, 2016 at 11:16 am #1013136
    [email protected]
    Participant

    Hey X theme support!

    I have a strange thing happening and I’m hoping you can help.

    We have some images that load just fine on desktop (see screenshot with yellow circles around these images). On mobile, these images don’t load. I used BrowserStack to test various mobile devices and can’t get these specific images to load on any mobile device (see screenshot from my mobile device – Nexus 6). I’m not really sure what to do at this point. I tried deleting the images in Cornerstone and then re-selecting them and saving the homepage and that didn’t do anything.

    Hoping you can help.

    Thank you!

    May 27, 2016 at 11:19 am #1013140
    [email protected]
    Participant
    This reply has been marked as private.
    May 27, 2016 at 4:32 pm #1013527
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Those images you use for mobile view does not exist.


    screenshot

    In Cornerstone please preview your site on small screen view and replace/reset those images.

    Hope it helps, Cheers!

    May 31, 2016 at 10:23 am #1018273
    [email protected]
    Participant

    Thanks so much for your help! I didn’t realize the actual image files were gone.

    Keep on being awesome!

    May 31, 2016 at 10:47 am #1018323
    Thai
    Moderator

    If you need anything else please let us know.

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