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  • June 5, 2016 at 6:43 pm #1027020
    Aqu1ver
    Participant

    Hello there
    I’ve got another issue with background images this time. They disappeared from pages and posts after last update. Looking for assistance please.
    pkmediasharing.com

    June 6, 2016 at 1:47 am #1027457
    Rupok
    Member

    Hi there,

    Thanks for writing in! Upon checking your website I can see background image on pages. So note sure what you are referring. Make sure to clear your browser’s cache as you have updated and then try again.

    Cheers!

    June 6, 2016 at 4:15 am #1027662
    Aqu1ver
    Participant

    I cleared caches at all mu browsers

    June 6, 2016 at 6:24 am #1027815
    Christian
    Moderator

    Hey there,

    Background images display fine on my end

    http://i.imgur.com/MNzjN2I.gifv

    What OS and browser are you using. Also give us their version.

    Thanks.

    June 7, 2016 at 10:04 am #1030046
    Aqu1ver
    Participant

    I use windows 7. Tested on Laptop, Desktop, Tablet, Mobile (Wi-Fi and Mobile Data) Browsers: Chrome, Opera, Firefox, Safari, Samsung browser. Still same effect( attachments). Weird: on Cornerstone displays correctly.
    Check also Contact and Partnership page, image should be in the background.

    June 7, 2016 at 12:30 pm #1030301
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    June 7, 2016 at 12:50 pm #1030326
    Aqu1ver
    Participant
    This reply has been marked as private.
    June 7, 2016 at 9:19 pm #1031122
    Nico
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thanks.

    June 8, 2016 at 12:20 am #1031269
    Aqu1ver
    Participant

    I’ve done that before I’ve started this thread. This issue started after last X update.

    June 8, 2016 at 8:15 am #1031798
    Christopher
    Moderator

    Hi there,

    Please keep all third party plugins except those come with x disable. In case you have custom JS code, please remove it while we’re investigating.

    Thanks.

    June 8, 2016 at 9:20 am #1031915
    Aqu1ver
    Participant

    done

    June 8, 2016 at 9:42 am #1031953
    Aqu1ver
    Participant

    ehh I found out what caused my issue, Autoptimize plugin. Strange I had no problem with this plugin before. Thank you very much

    June 8, 2016 at 12:40 pm #1032345
    Thai
    Moderator

    Glad you’ve sorted it out.

    If you need anything else, please let us know 🙂

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