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  • December 8, 2016 at 10:42 am #1286250
    nobaku71
    Participant

    hello!

    i have been posting to facebook regularly when i create a new portfolio post without any issues. The last post i created does not show the image. just the box, all white. i have tried removing the featured image and uploading a new one but to no result. hopefully you can help

    the post in question is this one.

    031-SANTA’S LIST & CAPOS GALORE!

    the social post can be seen here via the screenshot.

    Thanks!!!!

    December 8, 2016 at 11:24 am #1286307
    Rupok
    Member

    Hi there,

    Thanks for writing in! It seems your image is coming from a different source https://i1.wp.com/www.theguitarknobs.com/wp-content/uploads/2016/12/2santa-2.jpg

    Are you using any plugin for this?

    December 9, 2016 at 8:41 am #1287396
    nobaku71
    Participant
    This reply has been marked as private.
    December 9, 2016 at 11:47 am #1287581
    Nabeel A
    Moderator

    Hi there,

    Thank you for providing the credentials. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how this goes!

    December 9, 2016 at 2:47 pm #1287741
    nobaku71
    Participant

    ive tried to share a few other posts just now and the images show up. not sure what to do..

    December 9, 2016 at 9:28 pm #1288068
    Rad
    Moderator

    Hi there,

    Share it now and it’s gonna display the image now 🙂

    The solution is clearing facebook cache about your URL. Simply go to this URL https://developers.facebook.com/tools/debug/ and input your site’s URL, then hit Scrape again button.

    You have to do that every time you change your site image or content and because facebook has cache too.

    Cheers!

    December 12, 2016 at 9:37 am #1290080
    nobaku71
    Participant

    thanks very much. i will give this a try!

    December 12, 2016 at 10:08 am #1290129
    Thai
    Moderator

    Let us know how it goes!

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