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Posts
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Hi,
I originally purchased my x-theme with the url – http://liverpool.paradigmshiftmedia.co.uk. But, this was only a temporary url.
Since then I have changed my nameservers so my site remains hosted at the previous domain but the url is now http://liverpoolpound.money.
Because of this it seems I am unable to receive updates for X, and X is telling me to “Validate X to enable automatic updates”
How do I go about doing this?
I also think it’s causing me to have other problems with my admin area…
– If i try to login to my admin area from a different browser (one that isn’t already logged in), the WordPress login screen doesn’t load, and I am just left with a white screen.
– I’m unable to reload admin pages after changes have been made in the admin area. I get left on a white screen.
– After activating a plugin, the page doesn’t complete it’s load, and I get left on a white screen.The first point here is potentially a major problem, as If i get logged out from my site in my main browser, I may not be able to log back in at all.
I have tried changing my theme back to a standard WordPress theme and this fixes the problem. But I obviously want to continue using my x-theme, so this needs fixing.
Please help.
I will provide login details for you to take a look, hopefully you will be able to see the WordPress login box to use them.
Hello There,
Please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.Hope this helps.
Joao
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