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[Andrei]

Hi,

I have implemented a few iLightbox codes at my photos. I can’t close the iLightbox after scrolling the background while the iLightbox is opened. This the page I am talking about.

Thank you,
Andrei

[Andrei]

Sorry, forgot to paste the page link https://sinestezic.com/nature-s-noise

[Nabeel A]

Hi there,

Thanks for writing in! Try adding the following jQuery script in your Customizer via Appearance > Customize > Custom > Edit Global Javascript

jQuery(document).ready(function($){
	$('.ilightbox-close, .ilightbox-overlay light').click(function(){
		$('div[class^="ilightbox-"]:not(".ilightbox-holder"), div[class*=" ilightbox-"]:not(".ilightbox-holder")').remove();
	});
});

Let us know how this goes!

[Andrei]

Hi Nabeel,

Sorry, but it doesn’t work.

[Paul R]

Hi Andrei,

Please update theme and plugins to latest version and see if that fixes the issue.

You can find the latest version numbers here: (https://community.theme.co/kb/version-compatibility/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Don’t forget to check the changelog – https://theme.co/changelog/

[Andrei]

Hi Paul, I upgraded them and it still doesn’t work.

[Christopher]

Hi there,

Please update cornerstone as well.

Thanks.

[Andrei]

Hi Christopher, I updated it too and still doesn’t work.

[Paul R]

Hi Andrei,

I can’t seem to replicate this issue across my test sites and in our demo sites.

Responsive Lightbox

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[Andrei]

Hi Paul, I’ve just deactivated all the plugins except cornerstone and it doesn’t work.

[Nabeel A]

Hi again,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Andrei]

This reply has been marked as private.

[Christopher]

Hi there,

Upon checking your site, lightbox closing button was working fine, see :

Please clear cache and check again.

Thanks.

[Andrei]

Hi Christopher,

Yes, if you move the right bar with the mouse, it works. But if you scroll with the scroll button of the mouse, it doesn’t work anymore.

[Rad]

Hi there,

Please try setting the deeplink option to false. That’s may cause performance and freezing issues on some cases.

Thanks!

[Author]

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