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  • July 11, 2016 at 9:12 pm #1082509
    JP
    Participant

    hi

    when i click to add aproduct the icon that appeared no longer appears

    any idea?

    July 11, 2016 at 9:12 pm #1082510
    JP
    Participant
    This reply has been marked as private.
    July 12, 2016 at 4:29 am #1082804
    Christopher
    Moderator

    Hi there,

    Are you referring to notification box that links you to cart page? If so, it only displays in shop page and it won’t appear if you add woocommerce shortcodes.

    Hope it helps.

    July 12, 2016 at 4:09 pm #1083773
    JP
    Participant

    i am referring to this icon that is placed over shop for a few seconds after an item is added. see screenshot 🙂

    July 13, 2016 at 12:45 am #1084298
    Rupok
    Member

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    July 14, 2016 at 7:23 pm #1087639
    JP
    Participant

    fully updated and still having this issue – thanks

    July 15, 2016 at 1:40 am #1088109
    Rupok
    Member

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Also if you have any custom CSS/JS, take them off for a while to test.

    Thanks

    July 15, 2016 at 7:58 am #1088432
    JP
    Participant

    i removed the custom CSS and it worked. oddly it worked after put it all back. Could you please check if it works for you as well now?

    thanks

    July 15, 2016 at 10:50 am #1088675
    Joao
    Moderator

    Hi There,

    Seems to be working fine on my end.

    Hope that helps

    Joao

    July 16, 2016 at 5:34 am #1089733
    JP
    Participant

    OK – so it works on the shop but not on the homepage

    myeternalbeauty.com

    It seems linked to CSS in customiser. any idea what this is? I removed code and put it back and it seemed sporadic to me but i think that may be cache issue

    July 16, 2016 at 6:37 am #1089756
    Lely
    Moderator

    Hi There,

    By default, Ajax confirmation is only available on product archive pages. If you want this to be sitewide, please followvthis thread:https://community.theme.co/forums/topic/no-ajax-confirmation-on-add-to-cart-on-homepage-using-shortcode/#post-372830

    Hope this helps.

    July 21, 2016 at 6:44 am #1096881
    JP
    Participant

    nice – got it – and installed my first child theme to boot!

    July 21, 2016 at 7:48 am #1096951
    Paul R
    Moderator

    Glad to know. Have a great day! 🙂

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