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Archive / I would like to cancel X theme purchase. What should I do?
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  • January 3, 2016 at 3:05 am #729330
    vb-script
    Participant

    Hello, friends!

    I would like to cancel X theme purchase and get a refund.
    I have found that your wonderful X theme is too complicated and support is manly sending me back to videos, most of them not helpful.

    Please write me the whole procedure on how I may cancel my purchase and get refund.
    Thank you and waiting on your reply!

    January 3, 2016 at 5:41 am #729429
    Christian
    Moderator

    Hey there,

    We’re sorry to hear that. We’d like to let you know that new tutorial videos will be added overtime. Regretfully, we do not have a timeline yet.

    Themeforest handles the refunds. Please see https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- for more details.

    Thanks.

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