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Posts
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Hello,
I have not received an apology for the inconvenience or time that I have to spend trying to figure this out.
Nor Have I RECEIVED AN apology for the fact that cornerstone doesn’t work.Hi Anilise
I am not sure what you are referring to.
I just answered you at https://community.theme.co/forums/topic/how-do-i-update-my-x-theme-easiliyl-2/ requesting your Wp Admin Credentials so we can take a closer look and help you fix the issue.
We are sorry you are having a hard time getting the theme to work as it should and we will do our best to solve your issue as fast as possible, but before we need to find out what is causing the problem.
On the other thread you are Nico recommenced you:
Please refrain from bumping or replying on your own thread. It will put the thread to newest. We answer from oldest to newest. As you could see in the sidebar.
Also please note on our sidebar:
SUPPORT POLICY
Support is available to verified customers by forum only. Forum response time can take up to 24 hours Monday through Friday and can be longer on the weekend. Complex questions may take longer, and all questions are answered from oldest to newest.
GOLDEN RULE
We ask that the tone be kept courteous and professional (with a little fun on the side). If posts are made outside this realm, we reserve the right to remove them and in certain cases, the user account as well.
Please provide your admin credentials on the thread mentioned above and we will have an answer for you soon.
Thanks for understanding,
Joao
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