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Archive / I did a direct ftp copy of a site backup into my site directory
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  • June 15, 2016 at 9:00 am #1043263
    AdrianDalton
    Participant

    I ftp copied a backed up version of my website directly into my site directory as there was something wrong my site. I thought this would reset the older version but i was so wrong. My site is so mixed up now and i don’t know how to fix it.

    Please help 🙁

    June 15, 2016 at 9:28 am #1043304
    AdrianDalton
    Participant
    This reply has been marked as private.
    June 15, 2016 at 11:41 am #1043542
    Rupok
    Member

    Hi there,

    Thanks for writing in! There is a dedicated article about Migration that you can follow.

    Cheers!

    June 20, 2016 at 1:22 am #1050064
    AdrianDalton
    Participant

    I still don’t know what to do. It is showing php above my header on the site and pushed everything down.

    Thank you in advance!

    June 20, 2016 at 2:06 am #1050097
    Lely
    Moderator

    Hi Adrian,

    I have check some of the files, and I can’t find any files that must be causing this. This might be cache. Please try checking in with your hosting provider and ask them to clear some cache on your site since we don’t access on you admin too. Do let us know how this goes.

    June 20, 2016 at 4:07 am #1050228
    AdrianDalton
    Participant
    This reply has been marked as private.
    June 20, 2016 at 4:45 am #1050261
    Christian
    Moderator

    Since your backup caused the issue, please delete it via FTP. I recommend that you seek help from a WordPress developer to investigate the issue if you’re not comfortable doing this yourself.

    Thanks.

    June 20, 2016 at 8:07 am #1050536
    AdrianDalton
    Participant

    I figured it out! Ok so it is a problem with the corner stone plugin. I deleted the plugin from my ftp client and I can get back into the dashboard now. BUT, how do i go about installing cornerstone again without everything going bottoms up?

    June 20, 2016 at 8:45 am #1050602
    Joao
    Moderator

    Hi Adrians,

    Thanks for writing in! You should be able to update Cornerstone if you have X license validated.

    Please do the following:
    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license. https://community.theme.co/my-account/
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    If still doesn’t work, please update Cornerstone manually by uploading it to ftp. Please check our our knowledge base to know how: https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope this helps.

    Joao

    June 20, 2016 at 9:52 am #1050712
    AdrianDalton
    Participant

    Thank you so much. Once again you guys have been awesome 🙂

    Finally, my site is up and running.

    Cheers!

    June 20, 2016 at 10:29 am #1050822
    Rahul
    Moderator

    You are most welcome!

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