Tagged: x
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AuthorPosts
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August 22, 2016 at 1:35 pm #1141885
louisaleontiadesParticipantHi there,
I’ve read several threads but havent been able to find the answer to my question. I’m able to add products to the cart from the shop page but not from the product page. Some threads say that some themes hide the add to cart button. Is this the case with theme x? If so how might I unhide it? you can see the example here: http://louisaleontiades.com/product/1-patron/
Thanks
Louisa
August 22, 2016 at 6:35 pm #1142261
DarshanaModeratorHi there,
Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
August 24, 2016 at 7:51 am #1144625
louisaleontiadesParticipantThis reply has been marked as private.August 24, 2016 at 11:16 am #1144902
RupokMemberHi Louisa,
It seems you have some WooCommerce related plugins that might control this. Would you mind deactivating them and check again?
Thanks!
August 27, 2016 at 2:03 am #1149382
louisaleontiadesParticipantYou were right. It was the upcoming products plugin and I’ve deactivated it. Yet I really need that option for not yet released products on my blog. Any other suggestions? Thanks
Louisa
August 27, 2016 at 2:06 am #1149384
Rue NelModeratorHello There,
Thanks for updating in! It sounds like you might be having an issue with a third party plugin Upcoming products. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
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