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[FireSideTats]

I installed Superfly but i couldnt choose images in any of the superfly menu options, the media would never show up. So I uninstalled Superfly and Ubermenu (I read there can be issues between the two) and intended to re-install Superfly but I get an “error occured” message when installing from the Add-Ons page.

[Lely]

Hello There,

Can you give us the error you were having when you installed Superfly again?
Would you also mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[FireSideTats]

This reply has been marked as private.

[Joao]

Hi There,

I managed to install Superfly on the first click.

It is installed activated.

Let us know if you need further help.

Joao

[FireSideTats]

This reply has been marked as private.

[Nico]

Hi There,

I could see that upon installing superfly,it will show an internal server error.

Possible solution for this problem:

– Increase memory allocation.

You can try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it after define ('WP_DEBUG', false);

Increasing php memory in config file may not work if your host does not allow for increasing the PHP memory limit–in that event, please contact your host to increase the PHP memory limit.

– File permission.

This could probably be due to file permission errors. WordPress directory especially wp-content folder needs to be 755. Please ask assistance from your hosting provider. This is just a quick fix for them.

– Test for plugin conflict

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

Thanks.

[FireSideTats]

Thanks for the help! the answer was ultimately:

– Increase memory allocation.

You can try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Adding these linea corrected all the issues I had with SuperFly…many, many thanks!

[Joao]

Glad to hear it.

Adding these lines is always the first thing I do when I build my Worpdress Websites.

Improving memory limit never hurts 🙂

Have a great day.

Joao

[Author]

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