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  • May 12, 2016 at 6:19 am #987618
    BrennaH
    Participant

    Hello!

    I followed the knowledge base page for this but what I get is different from that is shown on KB.

    I can’t find where to generate an API key or how to automatically validate the product. I’m registered and I have a purchase code.

    thanks

    May 12, 2016 at 9:27 am #987839
    Christian
    Moderator

    Hey there,

    Please give us access to your WordPress admin and purchase code in a private reply.

    Thanks.

    May 12, 2016 at 10:19 am #987915
    BrennaH
    Participant
    This reply has been marked as private.
    May 12, 2016 at 2:36 pm #988380
    Jade
    Moderator

    Hi Brenna,

    Sorry but you seem to have missed posting the URL of your site. Kindly provide us with the URL so that we could check this further.

    May 13, 2016 at 6:14 am #989545
    BrennaH
    Participant

    Hi, sorry I assumed it was somewhere in my profile. Here it is:

    travellernotes.co.uk/wp-admin/

    thanks

    May 13, 2016 at 7:55 am #989651
    Darshana
    Moderator

    Hi there,

    You were using old version of X theme & Cornerstone plugin. I have updated them and validated your site.

    Let us know if you have any other issues.
    Thanks!

    May 16, 2016 at 4:15 am #993238
    BrennaH
    Participant

    thanks!

    May 16, 2016 at 4:27 am #993254
    Christian
    Moderator

    You’re welcome. 🙂

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