Navigation
Archive / I can't access the wp-admin backpage of my site
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • December 23, 2016 at 6:36 pm #1303139
    trexadmin
    Participant

    i am receiving a 403 error

    December 23, 2016 at 9:37 pm #1303325
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    December 23, 2016 at 9:41 pm #1303328
    trexadmin
    Participant
    This reply has been marked as private.
    December 24, 2016 at 12:18 am #1303391
    Christopher
    Moderator

    Thanks for writing in! After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1303139 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>