Tagged: x
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AuthorPosts
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May 17, 2016 at 2:05 am #995031
seobaliwebdesignParticipantI cannot find my API key
I have gone into and created an account seobalwebdesign. I have my purchase code but it is not giving me an api key anywhere.
https://community.theme.co/users/seobaliwebdesign/licenses/ I am at this page, cannot see and api key
Help
Rod
May 17, 2016 at 2:21 am #995042
ChristopherModeratorHi there,
Please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
Hope it helps.
May 17, 2016 at 3:54 am #995117
seobaliwebdesignParticipantI AM NOT GETTING MY API KEY WHERE IT
IT HAVE REGISTERED AND ASSIGNED A URL. WHERE IS MY API KEY
I COULD HAVE BUILD A WEBSITE IN THE TIME IT HAS TAKEN TO COMPLETE THIS PROCESS
TOO HARD
May 17, 2016 at 5:01 am #995165
ChristianModeratorHey Rob,
Have you read this https://community.theme.co/kb/product-validation/? You do not need an API key anymore unless you’re using an old version of X that is not validated which in that case, you will need to update X manually and validate using the new system. See https://community.theme.co/kb/updating-your-theme-and-plugins/ to learn how to manually update X. After that, follow the steps outlined at https://community.theme.co/kb/product-validation/.
Thank you.
May 17, 2016 at 8:02 am #995347
seobaliwebdesignParticipantThis reply has been marked as private.May 17, 2016 at 9:23 am #995479
JoaoModeratorHi Rod,
The URL above provide seems to be not working.
If you cant register your website via WP-Admin because you have an older version of X you will need to make a manual update via your FTP or Cpanel.
Please follow this steps:
1. Temporary disable any caching plugins and purge all your server cache.
2. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)
3. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.
4. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.
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To Validate your license please follow this steps:
1] Please login to your account and revoke the license at:
https://community.theme.co/my-licenses/
2] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address.
The main site and the development site should be different urls. If you do no have any development site, there is no need to assign it.
3] Go back to X Addons > Home again, and insert the license again.
And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
We do recommend you doing a backup of your website before starting this process.
Hope that helps,
Joao
May 17, 2016 at 11:12 pm #996710
seobaliwebdesignParticipantThis reply has been marked as private.May 17, 2016 at 11:47 pm #996745
seobaliwebdesignParticipantThis reply has been marked as private.May 18, 2016 at 12:16 am #996779
ChristopherModeratorThis reply has been marked as private.May 18, 2016 at 12:21 am #996784
RupokMemberHi there,
I can see your theme is already validated so you shouldn’t face any issue. Let’s update X and Cornerstone to latest version.
Thanks
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