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  • #1033647
    Lab101
    Participant

    The message i keep getting is:

    Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

    when its already validated on the themeco side with the correct URL and activation number. Please help.

    #1033649
    Lab101
    Participant

    I’m using Integrity theme. login is lab101.

    #1033717
    Christian
    Moderator

    Hey there,

    Please give us your purchase codes and access to your WordPress admin and I’ll forward this to our accounts manager.

    Thanks.

    #1099737
    looptheory
    Participant

    I have the same problem. It validated, said it was ready to go and now is giving me this error. πŸ™

    #1099739
    Thai
    Moderator

    Hi @looptheory,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1143775
    pepebillete
    Participant
    This reply has been marked as private.
    #1144561
    Joao
    Moderator

    @pepebillete

    Would you mind opening a new thread considering there is another to unsolved issues on this one.

    This way it will be easier to assist you and guarantee every one gets help in time.

    On this new thread briefly explain your situation and add a second message marked as private with your:

    URL
    WP Admin Credentials
    FTP credentials
    Purchase code.

    Thanks

    Jaoo

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