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  • October 5, 2016 at 7:49 am #1203342
    Patrick Steil
    Participant

    We have a situation with our multi-site setup where we just went live with a new specific domain name and have a need to manually setup the X Theme license key on a particular site.

    The way our multi-site is setup is jacked up where we can’t get to the X Validation / License page with the custom domain name.

    Is there a way to do this?

    October 5, 2016 at 8:13 am #1203383
    Patrick Steil
    Participant
    This reply has been marked as private.
    October 5, 2016 at 10:07 am #1203520
    Rupok
    Member

    Hi there,

    Which domain you have assigned to the license? Can you take a screenshot of your license page and attach in a private reply?

    Thanks!

    October 5, 2016 at 10:23 am #1203556
    Patrick Steil
    Participant
    This reply has been marked as private.
    October 5, 2016 at 10:51 am #1203593
    Rupok
    Member

    Hi there,

    Thanks for the screenshot. Kindly remove the main domain and staging domain from license and add the staging domain again. Then try to validate the staging domain. Hope that will work and you can validate the live as well after that.

    Thanks!

    October 5, 2016 at 10:58 am #1203607
    Patrick Steil
    Participant
    This reply has been marked as private.
    October 5, 2016 at 2:33 pm #1203921
    Patrick Steil
    Participant
    This reply has been marked as private.
    October 5, 2016 at 4:23 pm #1204067
    Patrick Steil
    Participant

    FYI, we finally figured this out. What we had to do was set churchwebsitepress.org (our main multisite domain name) as the primary domain in the license key and then set the custom domain name as the “development” url and now all is working.

    No other help is needed at this time, thanks.
    Patrick

    October 5, 2016 at 4:34 pm #1204076
    Rad
    Moderator

    Thanks for sharing! Yes, should be the primary domain.

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