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  • June 20, 2016 at 10:27 pm #1051875
    jensmith3
    Participant

    Hello,

    My site is on the temporary url of http://103.37.8.129/~thekidsa/

    I am using the Icon stack and wanted to try the layout with the logo and nav bar on the left-hand side. I have tried this via the customiser but it isn’t changing anything. I’m obviously missing something. Can you assist?

    Many thanks and kind regards,

    Jenny

    June 21, 2016 at 1:09 am #1052010
    John Ezra
    Member

    Hi there,

    Thanks for writing in! You would need to change that via customizer. If it is not working, something may be conflicting. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    June 22, 2016 at 10:13 pm #1055664
    jensmith3
    Participant
    This reply has been marked as private.
    June 23, 2016 at 2:07 am #1055879
    Rupok
    Member

    Hi Jenny,

    It seems you are using latest Cornerstone with older version of X. That could be the cause. Could you update X and everything to latest?

    You will find all available updates from Dashboard > Updates.

    Cheers!

    June 24, 2016 at 1:10 am #1057647
    jensmith3
    Participant

    Hi Rupok,

    I have updated everything but still no luck. Any other suggestions?

    With thanks and kind regards,

    Jenny

    June 24, 2016 at 2:25 am #1057727
    Paul R
    Moderator

    Hi Jenny,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

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