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[looktothesouth]

If you view my blog posts at http://jordanarsenault.com on a mobile browser, there is too much space taken up on the sides (shown in picture).

Is there a way to remove that excess space? As it seems like it would be good to use that space for the post content. This is only an issue on mobile.

Thanks!

[Rue Nel]

Hello There,

Thanks for writing in! To remove the excess space on smaller screens, please add the following css code in the customizer, Appearance > Customize > Custom > CSS

@media(max-width: 767px){
  .site > .x-container.max.width.offset {
      width: 98%;
      max-width: 100%;
  }
}

Please let us know if this works out for you.

[looktothesouth]

Worked perfectly.

Thanks Rue!

I have two more problems as well. These involve Convertplug.

1. When someone enters in an email address that has already been entered before (even on a different form), I get an error:

“there is an issue with your request. administrator has been notified already”

I assume it is because they are already subscribed on Mailchimp. However, I offer various kinds of downloads and this would mean the can only download one.

2. There is a lot of space on the mobile version that isn’t being used. Is there a way to widen the inline box so it doesn’t look so squished? (picture)

Thanks!

[Lely]

Hi There,

1.) This is a known bug where the error details displayed is not specific. The plugin developer was already notified and they were working on this at the moment. We’re sorry for the inconvenience this has caused you. We will let you know once we have an update. Please also note that by default, customers can only registered once.

2.) Unfortunately, I can’t find where exactly is that image you have shared. I saw a popup with text Step by Step Guide: but there’s no space on that. Can you please clarify where is that?

[looktothesouth]

Hi,

1. So this is just a bug they are currently fixing?

2. Here is an example page where it is.

https://jordanarsenault.com/marketing/add-google-analytics-unbounce/

You can only see it on mobile with the space to the side.

Thanks,

Jordan

[Lely]

Hi Jordan,

1.) Yes.

2.) Thank you for the URL. Please use this custom CSS:

@media (max-width: 768px){
.accordion-frame .cp-modal {
    width: 95% !important; /*Adjust this value accordingly*/
}
}

Hope this helps.

[looktothesouth]

Hi Lely,

Great, thank you very much!

[Rahul]

Glad we were able to help you.

Let us know if you need any further help, we’d be happy to assist you further.

Thanks!

[looktothesouth]

*** Found the answer after I posted this.. so it is fixed now ****

Since Convertplug currently isn’t working, I need to switch over to a different form builder. One issue I am having is that there is a red shadow on the button of the new form builder. You can see what I mean here: https://jordanarsenault.com/test2/ It looks like it is inheriting settings from the theme. Is there some way to turn that red shadow off?

Thanks!

[Joao]

Glad to hear it,

Joao

[Author]

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