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Archive / Hosting Provider Says They Found "Malicious Code" in Footer – How To Remove?
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  • November 28, 2016 at 4:05 pm #1273722
    Rick B
    Participant

    Hello X-Theme Team:

    I got the message below from my hosting provider for my site

    theblank.com

    How do I fix this?

    Thanks

    Rick

    * * *

    [From hosting provider:]

    I have investigated this further and this appears to be due to the additional codes in the footer as per the codes below:

    Code:

    <div style=”overflow:hidden;height:1px;”>
    <p>
    300-115, /
    200-310, /
    300-135, /
    300-320, /
    210-060, /
    300-070, /
    200-105, /
    210-065, /
    200-310, /
    300-135, /
    300-320, /
    210-060, /

    You can find the codes by going to your site by clicking the right click > view source and you should find the code injections at the end of the footer. You can also find the infection by going to your site’s theme editor by checking the footer. Once that is removed, please check your click the “Request Review” button so our system can automatically lift the restriction.

    Best regards,

    Technical Support Team

    * * *

    November 28, 2016 at 4:09 pm #1273726
    Rick B
    Participant
    This reply has been marked as private.
    November 28, 2016 at 4:15 pm #1273731
    Rick B
    Participant
    This reply has been marked as private.
    November 28, 2016 at 5:06 pm #1273771
    Rick B
    Participant

    Please ignore this post. No further action needs to be taken

    Issue has been resolved.

    Hosting provider gave incorrect information about where the malware files were located and i was able to fix on my own.

    Sorry to trouble you.

    Thanks,

    November 28, 2016 at 9:58 pm #1274102
    Prasant Rai
    Moderator

    You are most welcome. Feel free to ask us again. Have a great day! 🙂

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